2018 Jeep Grand Cherokee cruise control problems

Tl* the contact owned a 2018 jeep grand cherokee. While the vehicle was engaged in park, it unexpectedly accelerated to 20 MPH and crashed into an atm machine. The contact mentioned that the vehicle would not come to a complete stop when the brake pedal was depressed. The air bags deployed. A police report was filed. The contact sustained bumps and bruises along with three fractured ribs on the right side and an injury to the right leg that required medical attention.

We were using cruise control in our new jeep. As we were approaching a red traffic light, we tried to disengage the cruise control by using the brake. The vehicle would not stop. The brakes were completely engaged and locked, but the vehicle kept moving forward into oncoming traffic. Thankfully, the driver of an 18 wheeler saw us unable to stop and swerved. His swerving and our steering caused us to be stopped by his hind wheel. If the other driver had noticed us one second slower, we would have likely been dead.