2020 Lexus NX problems
Owners have filed 28 complaints with NHTSA about the 2020 Lexus NX. Fuel system is the most reported problem area, at 32% of complaints. Next are engine (25%) and cruise control (7%).
At a glance
- Complaints
- 28 filed with NHTSA
- Most reported
- Fuel system 32% of complaints
- Crashes and fires
- 2 and 1
- Injuries and deaths
- 4 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 2 complaints mention a crash; 1 complaint mentions a fire; 4 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 6th most-complained-about out of 8 model years of the Lexus NX with enough data (20 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2020 Lexus NX. The contact stated while driving approximately 35 MPH and attempting to make a turn, the steering wheel was difficult to operate. There was no warning light illuminated. On another occasion, the steering wheel veered to the left and right. In addition, there was a sudden unintended acceleration. The brake pedal was depressed but the vehicle did not reduce in speed. The contact crashed into a side tree, columns, and a divider in order to stop the vehicle.
My 2020 Lexus NX 300 caught fire overnight while parked and unattended outside my residence. I discovered the fire the next morning. The Seattle Fire Department responded (incident #SFD-26-0112715) and their report states the fire originated in the engine compartment, with the cause of ignition listed as 'failure of equipment or heat source.' There was no collision, no theft, and no visible external damage prior to the fire.
The contact owns a 2020 Lexus NX. The contact stated that while driving 65 MPH, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was towed to the dealer. The dealer could not diagnose the failure. The failure reoccurred. The vehicle was towed back to the dealer. The dealer diagnosed the vehicle and determined that the ignition coils needed to be replaced. The vehicle had not been repaired by the dealer. The manufacturer was not made aware of the failure.
The contact owns a 2020 Lexus NX300. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The message “Electronic Fuel System Failure” was displayed, and the vehicle stalled on several occasions. The vehicle was taken to the local Auto Zone, and the contact was informed about the fuel system failure. The vehicle was later taken to the local dealer, who diagnosed that the fuel pump needed to be replaced. The vehicle was not yet repaired.