Vehicle Data Hub

2024 Lexus NX problems

Owners have filed 67 complaints with NHTSA about the 2024 Lexus NX. Electrical system is the most reported problem area, at 30% of complaints. Next are body & structure (9%) and forward collision avoidance (7%).

At a glance

Complaints
67 filed with NHTSA
Most reported
Electrical system 30% of complaints
Crashes and fires
14 and 2
Injuries and deaths
12 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 30%
  • Body & structure 9%
  • Forward collision avoidance 7%
  • Drivetrain & axles 6%
  • Backover prevention 4%
  • Brakes 4%
  • Latches & locks 4%
  • Wipers, windshield & visibility 4%
  • Cruise control 3%
  • Engine 3%

What the data shows

Safety-related details: 14 complaints mention a crash; 2 complaints mention a fire; 12 injuries reported. Its complaints are more severe on average than those of 93% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 1st most-complained-about out of 8 model years of the Lexus NX with enough data (67 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending the other vehicle . I had a different , 10 year old car . A 2014 that would start to pump air and brake itself even when the car sensor believed it was close to a car and I wasn’t braking .

March 2024 CrashInjury

The contact owns a 2024 Lexus NX 350. The contact stated that while driving at an undisclosed speed, the blind spot warning light inadvertently illuminated without another vehicle nearby. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 19,000.

Reported at 19,000 miles, July 2025

The contact owns a 2024 Lexus NX 350. The contact stated that while his wife was driving approximately 40 MPH, the instrument cluster went blank. No warning lights were illuminated. The vehicle was taken to the local dealer, but no fault was found. The failure was self-corrected. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 20,000.

Reported at 20,000 miles, March 2026

Other model years of the NX

Best and worst years for the Lexus NX