2025 Lexus NX problems
Owners have filed 25 complaints with NHTSA about the 2025 Lexus NX. Electrical system is the most reported problem area, at 12% of complaints. Next are body & structure (12%) and tires (12%).
At a glance
- Complaints
- 25 filed with NHTSA
- Most reported
- Electrical system 12% of complaints
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 5 complaints mention a crash; 3 injuries reported. Its complaints are more severe on average than those of 88% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2025 ranks 5th most-complained-about out of 8 model years of the Lexus NX with enough data (25 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2025 Lexus NX 250. The contact stated that while parking in a disabled spot, going forward, the vehicle struck a handicap post during an unintended acceleration, which then crashed into the parked vehicle in front before the contact was able to shift the vehicle into park. The contact stated that the vehicle went over the parking barriers between the spots. The front of the vehicle and the driver's side fender were damaged, and there was property damage from the handicap post.
My wife was backing out of a parking space and her car did not give a warning nor did it stop as she hit another parked car. Damage to both cars was substantial and if the car was operating properly she should NOT have been able to hit another car in the manner she did. The car has been recalled for similar problems. I filed a complaint with Lexus who did an investigation and indicate there was no problem with the system. I can only say that if a person was behind the car she would have most likely run them down.
Windshield wipers leave approx. 3 inches on drivers side and large area on passenger's side not reached. In cold this could cause visibility problem due to ice or snow. In warm rainy weather it depends on how hard it's raining but this seems to be a safety concern. This has been a complaint by others but no recall to fix the problem.
The contact owns a 2025 Lexus NX 350h. The contact stated that while driving at an undisclosed speed through snow, there was snow entering the vehicle through the door jambs. The contact stated that after the snow melted, the water would accumulate inside the vehicle. The vehicle was taken to the dealer, who informed the contact that the door seals were operating as intended. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,000.