2020 Lexus RX problems
NHTSA has received 59 complaints about the 2020 Lexus RX, and 36% of them involve air bags. After that come forward collision avoidance (10%) and engine (8%).
At a glance
- Complaints
- 59 filed with NHTSA
- Most reported
- Air bags 36% of complaints
- Crashes and fires
- 13 and 0
- Injuries and deaths
- 6 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 13 complaints mention a crash; 6 injuries reported. Its complaints are more severe on average than those of 85% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 6th most-complained-about out of 23 model years of the Lexus RX with enough data (46 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2020 Lexus RX350. The contact stated that while making a left turn into a parking lot at approximately 10 MPH, the vehicle suddenly accelerated on its own and crashed into the side of a Walmart shopping store. The air bags deployed upon impact. The contact and her sister were both taken by ambulance to two separate hospitals.
Contact states they were sitting in DRIVE, with their foot on the brake. When the contact took their foot off the brake, they began to let the vehicle coast to about 5 MPH. Then, the vehicle lunged forward unexpectedly to about 25 MPH, when it collided with a rock. The vehicle had previously spent over 10 days in different dealerships to diagnose issues related to the engine running rough, the car stalling out, and the vehicle driving erratically and lunging forward.
The contact owns a 2020 Lexus RX. The contact stated while his wife and children were stopped in traffic, a vehicle had crashed into the rear of the contact's vehicle, which then caused a five-car chain reaction crash. The contact stated that none of the air bags had deployed. The contact stated that the rear end of his vehicle was crushed as well as the front end. The contact stated that the police and emergency services had arrived on the scene.