2021 Lexus RX problems
NHTSA has received 89 complaints about the 2021 Lexus RX, and 54% of them involve air bags. After that come forward collision avoidance (6%) and body & structure (6%).
At a glance
- Complaints
- 89 filed with NHTSA
- Most reported
- Air bags 54% of complaints
- Crashes and fires
- 16 and 0
- Injuries and deaths
- 15 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 16 complaints mention a crash; 15 injuries reported. Its complaints are more severe on average than those of 87% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 1st most-complained-about out of 23 model years of the Lexus RX with enough data (89 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was involved in a single car accident in which the vehicle went off of the road hit an embankment and the vehicle bounced. The front drivers side hip and shoulder seat belt did not engage, and sustained a compression fracture to the vertebrae. The passenger front seat belt at the hip did engage with the sudden stop but the shoulder harness did not engage.
I was driving on the freeway in Stockton California and I entered into a connecting on-ramp curve going about 30mph and a lady hit me from behind on the passenger side going 65mph as she was trying to change lanes to get behind me and my car instantly speeded up spinning out of control Into a gully filled with stored freeway construction materials such as poles . The car kept spinning out of control because the ground was mud-slush from the rains.
The contact owned a 2021 Lexus RX350. The contact stated that while his wife was stopped at a red light, the vehicle was rear-ended by another vehicle traveling around 65 MPH. During the collision, the driver's side seat reclining mechanism failed to hold the seat in an upright position, allowing the seat to fall backward, resulting in the driver sustaining injuries that the contact attributed to the failure. The air bags did deploy. No warning lights were illuminated.
The contact owns a 2021 Lexus RX 350. The contact stated that upon starting the vehicle, the air bag malfunction warning light was illuminated. The contact stated that the SRS alert message was displayed. The passenger’s side seat belt warning light was illuminated for two minutes. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The local dealer was contacted and confirmed that the repair was not available until January 2026 for the West Coast.