2012 Lincoln MKZ Hybrid problems
The 2012 Lincoln MKZ Hybrid has 79 complaints on file with NHTSA. The largest share (24%) concerns steering. After that come air bags (22%) and electrical system (10%).
At a glance
- Complaints
- 79 filed with NHTSA
- Most reported
- Steering 24% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 60,000 miles 58 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 13 |
| 60k to 80k miles | 12 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 5 |
| 120k to 140k miles | 4 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Among the 58 complaints that report mileage, the typical (median) problem appeared at about 60,000 miles. For steering specifically, the median reported mileage is about 63,000 miles (18 complaints with mileage).
Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 95% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 1st most-complained-about out of 4 model years of the Lincoln MKZ Hybrid with enough data (45 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Traveling south on ct15 in stop and go traffic. Traffic was moving at about 40 MPH and stopped suddenly. I applied presuure to brake pedal to stop. Pedal went to floor. It appeared that minimual regenerative braking was engaged but no additional friction braking. Car had plenty of distance in which to stop [ more than 140 feet]. Car slowed for a time but when speed was reduced to about 10 MPH, the regenerative braking disengaged and car surged forward and rear ended truck causing substantial body damage.
While driving near my home the power steering failed with no warning and the service advancetrac message came on. I have the car exactly 2 years and have only a little over 11,000 miles on it! Thank goodness I wasn't on a highway and I was only blocks from my home.
Power steering quit with no warning and service advancetrac message came on. Ford says the rack and pinion steering needed to be replaced. Now I'm afraid to drive the car, no confidence in the quality and safety.
Car was parked. Started car and put transmission in reverse and noticed there was no power steering. Warning on dash "power steering assist failure". Only 37,777 miles on car. Previous service records on car stated field service action 15n01 but ignored by dealer at least twice during warranty period. Now out of warranty.
Shortly after I had the takata recall fixed, I had the following things happen to the vehicle: interior driver's door handle will not operate. Prior to that the driver's window would not operate. Mysteriously, the window began operating, then the interior door handle failed. The vehicle was stationary when each incident occurred.