Vehicle Data Hub

2002 Lincoln Navigator problems

The 2002 Lincoln Navigator has 48 complaints on file with NHTSA. The largest share (21%) concerns engine. After that come air bags (15%) and cruise control (15%).

At a glance

Complaints
48 filed with NHTSA
Most reported
Engine 21% of complaints
Crashes and fires
2 and 6
Injuries and deaths
7 and 0
Typical mileage
90,000 miles 34 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 21%
  • Air bags 15%
  • Cruise control 15%
  • Electrical system 13%
  • Fuel system 10%
  • Steering 6%
  • Body & structure 4%
  • Transmission 4%
  • Brakes 2%
  • Lighting 2%

When problems show up

Complaints by mileage, 2002 Lincoln Navigator Complaints by odometer reading in 20,000-mile steps. The median is about 90,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 11 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 5 complaints 140k to 160k miles: 4 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 90,000 miles
Based on 34 complaints that include mileage. 21% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles2
40k to 60k miles5
60k to 80k miles1
80k to 100k miles11
100k to 120k miles3
120k to 140k miles5
140k to 160k miles4
160k to 180k miles2
180k to 200k miles1
200k+ miles0

What the data shows

Among the 34 complaints that report mileage, the typical (median) problem appeared at about 90,000 miles.

Safety-related details: 2 complaints mention a crash; 6 complaints mention a fire; 7 injuries reported. Its complaints are more severe on average than those of 90% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 16th most-complained-about out of 21 model years of the Lincoln Navigator with enough data (19 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving 30 MPH was involved in left side collision.wit vehicle rolled over, and airbags failed to deploy, resulting in minor injuries. Vehicle was totaled.

CrashInjury

Tl*the contact owns a 2002 lincoln navigator. While driving 45 MPH, the contact proceeded through a traffic light and crashed into another vehicle. The rear of the vehicle was lifted from the ground. The contact sustained injuries to the face, shoulders, lower back, chest, and neck. Neither of the air bags deployed in the vehicle. The contact was thrown into the steering wheel so hard that the seat belt snapped from the impact.

Reported at 82,500 miles, July 2008 CrashInjury

On 6/26/2007 around 3:00pm, my year 2002 lincoln navigator caught on fire by itself in the parking lot. The car is currently under inspection by the dealer.

June 2007 Fire

My 2002 lincoln navigator caught fire, the entire engine and front half of the car is charred and the interior has significant burn damage, it almost set fire to our home.

Reported at 102,000 miles, June 2010 Fire

Transmission completely went out at 56,000 miles- cost me $ 4,000.00 fuel pump went out at 76,000 miles- cost $ 800/ electrical and relay problems engine spark plugs fell out of engine currently in dealership replacing engine 81,000 miles- cost over $ 4,000.

Reported at 56,641 miles, November 2004

Other model years of the Navigator

Best and worst years for the Lincoln Navigator