2004 Lincoln Navigator problems
The 2004 Lincoln Navigator has 119 complaints on file with NHTSA. The largest share (21%) concerns suspension. After that come air bags (11%) and electrical system (9%).
At a glance
- Complaints
- 119 filed with NHTSA
- Most reported
- Suspension 21% of complaints
- Crashes and fires
- 4 and 3
- Injuries and deaths
- 11 and 1
- Typical mileage
- 54,000 miles 87 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 31 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 11 |
| 80k to 100k miles | 9 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 7 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 4 |
| 180k to 200k miles | 1 |
| 200k+ miles | 2 |
What the data shows
Among the 87 complaints that report mileage, the typical (median) problem appeared at about 54,000 miles. For suspension specifically, the median reported mileage is about 75,000 miles (18 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 3 complaints mention a fire; 11 injuries reported; 1 death reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 6th most-complained-about out of 21 model years of the Lincoln Navigator with enough data (53 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
On 12-3-17 grant county sheriff's department officers responded to a call in swayzee, in reference an unresponsive toddler. A 20 month old who had fallen asleep in the third row of a 2004 lincoln navigator. The parents had gone to sweetser to help a relative move. Upon arriving at sweetser, the mother told the father she was taking "the baby" out to change her diaper. The father took that to mean their 20 month old; however the mother meant the 8 month old that she was babysitting.
While driving at 45-50 MPH vehicle hydroplaned and crashed directly into a brick wall. Upon impact, both frontal air bags failed to deploy. Dealer was notified.
The vehicle engaged in involuntary acceleration (in reverse) from stationary position right after shifting gears from parking 'p' to reverse 'r' and disengaging the parking brake. The brakes were being applied during this gear change. The car started moving in reverse as soon as the driver let off the brakes. The driver then reapplied the brakes but the vehicle accelerated instead of breaking. More pressure was applied to the brakes but that increased the speed instead of reducing it.
2004 ford navigator caught on fire while parked in the carport. Prior to the fire the consumer read and article about fire occurring in lincoln navigator due to faulty cruise control switch. The vehicle was taken to the dealer who informed the consumer he had nothing to worry about. Two week later the consumer's home and vehicle were destroy by a fire which started in the vehicle.
Dt*: the contact stated while driving 70MPH on the interstate, the speed decreased to 50MPH followed by the illumination of the check engine light. The vehicle was seen by a dealer. The mechanic determined the vacuum module on the engine failed. The engine vacuum module was replaced by the dealer.