2002 Lincoln Town Car problems
Owners have filed 71 complaints with NHTSA about the 2002 Lincoln Town Car. Air bags is the most reported problem area, at 30% of complaints. After that come cruise control (17%) and brakes (15%).
At a glance
- Complaints
- 71 filed with NHTSA
- Most reported
- Air bags 30% of complaints
- Crashes and fires
- 17 and 1
- Injuries and deaths
- 16 and 0
- Typical mileage
- 49,000 miles 38 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 38 complaints that report mileage, the typical (median) problem appeared at about 49,000 miles. For air bags specifically, the median reported mileage is about 62,000 miles (16 complaints with mileage).
Safety-related details: 17 complaints mention a crash; 1 complaint mentions a fire; 16 injuries reported. Its complaints are more severe on average than those of 95% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 16th most-complained-about out of 19 model years of the Lincoln Town Car with enough data (53 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2002 lincoln town car. The contact stated that while driving 70 MPH, the steering wheel suddenly became loose as the vehicle became uncontrollable without warning. The vehicle also went airborne, rolled over and spun three times before coming to a stop. The front windshield was fractured and the rear windshield became detached from the vehicle. None of the air bags deployed. Three occupants and a pet dog were severely injured and were transported to the hospital for treatment.
In a frontal collison, none of the air bags deployed on impact. The consumer states that ford did send someone to check out the system, and they said that all the sensors were working. There's over $10k worth of damage in the front of the vehicle. The factory representative said it was not hit within 27 percent radius of the center. But with the impact, they should have deployed. *scc
I have a 2002 lincoln towncar at 51200 mile I discovered that the door hing on the drivers door caused the door to make noise when you opened and closed it.I discovered the the door hing was defective. I fear that the door may come open if I hit a bump. The car has never been wrecked or mistreated. This is clearly a factory defect and lincoln said they will do nothing about it.
Tl* the contact owns a 2002 lincoln town car. The contact stated that while driving approximately 10 MPH, the air bag deployed inadvertently. The vehicle was taken to a dealer where the technician diagnosed that the air bag sensor needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 159,000. Updated 12/30/14 updated 05/27/2015