Vehicle Data Hub

2004 Lincoln Town Car problems

Owners have filed 99 complaints with NHTSA about the 2004 Lincoln Town Car. Cruise control is the most reported problem area, at 19% of complaints. After that come steering (14%) and body & structure (11%).

At a glance

Complaints
99 filed with NHTSA
Most reported
Cruise control 19% of complaints
Crashes and fires
22 and 3
Injuries and deaths
6 and 0
Typical mileage
66,000 miles 77 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Cruise control 19%
  • Steering 14%
  • Body & structure 11%
  • Brakes 10%
  • Electrical system 8%
  • Wheels 7%
  • Engine 5%
  • Lighting 4%
  • Fuel system 3%
  • Latches & locks 3%

When problems show up

Complaints by mileage, 2004 Lincoln Town Car Complaints by odometer reading in 20,000-mile steps. The median is about 66,000 miles. 0k to 20k miles: 24 complaints 20k to 40k miles: 9 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 9 complaints 80k to 100k miles: 13 complaints 100k to 120k miles: 6 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 3 complaints 180k to 200k miles: 0 complaints 200k+ miles: 5 complaints 040k80k120k160k200k miles Typical: 66,000 miles
Based on 77 complaints that include mileage. 47% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles24
20k to 40k miles9
40k to 60k miles3
60k to 80k miles9
80k to 100k miles13
100k to 120k miles6
120k to 140k miles2
140k to 160k miles3
160k to 180k miles3
180k to 200k miles0
200k+ miles5

What the data shows

Among the 77 complaints that report mileage, the typical (median) problem appeared at about 66,000 miles. For cruise control specifically, the median reported mileage is about 3,000 miles (16 complaints with mileage).

Safety-related details: 22 complaints mention a crash; 3 complaints mention a fire; 6 injuries reported. Its complaints are more severe on average than those of 80% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 17th most-complained-about out of 19 model years of the Lincoln Town Car with enough data (47 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

2004 lincoln town car, power steering failure. While driving, driver may lose control of car, just like driving on black ice. While driving making a right hand merge, steering got stuck for a few seconds. And when driver tried to correct the car was going one way while the driver was steering another. Driver lost control and hit the wall totaling the car and putting 5 people into the er.

Reported at 100,000 miles, September 2009 CrashInjury

Michelin radial sxe, p225/60r17. Due to the condition of the blown tire, the DOT# was unavailable when the complaint was given. The right rear tire blew out while the renter was driving on a clear day at approximately 55 MPH. The sidewall was damaged due to the blowout. Driver could not control vehicle. Vehicle hit mail box, crossed road and ran backwards into a ditch. The right rear tire blew out but all other tires were still inflated.

Reported at 8,334 miles, August 2004 CrashInjury

2004 town car parked in garage. Turned key and vehicle caught on fire. All I did was turn the key. Extensive damage to car, fire and smoke damage to home.

January 2006 Fire

Tl*the contact owns a 2004 lincoln town car. While driving or parked, the vehicle whines, the power drains, and the battery fails. The contact has to charge the battery every two or three days. The failure occurred on three previous occasions. The dealer was unable to find any failure. The failure mileage was 26,749 and current mileage was 32,794. Updated 4/8/08 updated 04/08/08

Reported at 26,749 miles, December 2007

Tl* the contact owns a 2004 lincoln town car. The contact stated he was driving at 40 MPH when he attempted to apply the brakes. The contact's foot became lodged between the accelerator and brake pedal. He was able to dislodge his foot but when doing so, the brake pedal cover detached from the pedal itself. The dealer would not provide any assistance. The vehicle was not repaired or diagnosed for the failure. The contact stated the design of the accelerator and brake pedals were faulty.

Reported at 30,000 miles, November 2008

Other model years of the Town Car

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