2012 Mazda CX-7 problems
The 2012 Mazda CX-7 has 59 complaints on file with NHTSA. The largest share (24%) concerns suspension. Next are air bags (20%) and lighting (12%).
At a glance
- Complaints
- 59 filed with NHTSA
- Most reported
- Suspension 24% of complaints
- Crashes and fires
- 4 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 87,000 miles 26 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 9 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 26 complaints that include odometer readings, half describe a problem before roughly 87,000 miles.
Safety-related details: 4 complaints mention a crash; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 5th most-complained-about out of 6 model years of the Mazda CX-7 with enough data (38 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2012 mazda cx-7. While driving approximately 30 MPH, another vehicle crashed into the driver side of the contact's vehicle. As a result, the contact crashed into a utility pole. The air bags failed to deploy. The driver sustained severe neck and back pains that required medical attention. A police report was filed. The vehicle was destroyed and towed to a salvage facility. The manufacturer was not notified of the failure. The approximate failure mileage was 119,000.
Tl* the contact owned a 2012 mazda cx-7. While adjusting the heat and driving 20 MPH, the vehicle veered inadvertently and crashed into a concrete wall. The air bags deployed. The contact sustained injuries to the lower back, neck, and chest area. Medical attention was required. A police report was filed. The dealer stated that the suspension system was damaged. The vehicle was destroyed and towed. The manufacturer was notified, but would not send a representative to inspect the vehicle.
My car was parked and turned off. I entered the car, put my foot on the brake to start the car and then put the car in drive. Immediately it surged forward about 50 feet hitting a cement base to a pole. My foot was still on the brake. The air bag deployed and the seatbelt worked keeping me from any injury. The insurance company determined it was totaled. This happened in a parking lot. There was no police report as it was deamed private property as it was a goodwill store.
Tl* the contact owns a 2012 mazda cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact experienced a clicking sound coming from the front driver and passenger wheels. The failure mileage was 50,500.
The vehicle would not start, would stall out and turn off while driving. The driver's side window will not move up or down. The car would start with jumper cables, idle for a few minutes, then go completely dead, no lights, no buzz, no nothing as soon as it was put into reverse. The car has a new battery, new coils, new spark plugs and continues to misfire. Mazda has been unresponsive to messages due to open recalls.