Vehicle Data Hub

2020 Mazda MAZDA3 problems

Owners have filed 51 complaints with NHTSA about the 2020 Mazda MAZDA3. Forward collision avoidance is the most reported problem area, at 47% of complaints. After that come brakes (6%) and electrical system (6%).

At a glance

Complaints
51 filed with NHTSA
Most reported
Forward collision avoidance 47% of complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Forward collision avoidance 47%
  • Brakes 6%
  • Electrical system 6%
  • Lane departure 6%
  • Steering 6%
  • Fuel system 4%
  • Suspension 4%
  • Drivetrain & axles 2%
  • Engine 2%
  • Lighting 2%

What the data shows

None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 18th most-complained-about out of 19 model years of the Mazda MAZDA3 with enough data (50 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My new 2020 mazda 3 premium with 1,177 miles suddenly took complete control of steering my car. Driving 65-70 MPH on a 3 lane straight highway on a clear day, with light traffic, I moved one lane to my left, and the car took over the steering, pulling my car out of the left lane nearly missing the center cement divider, then darting back across my lane and halfway into the lane to my right,then dashing back to the cement median.

Reported at 1,177 miles, September 2020

Water coming into cabin from driver door window. Brought it to mazda service center three times and they cannot figure out where water is coming from. Water pools in the door when it rains and seeps into the cabin.

Reported at 2,000 miles, November 2020

My vehicle is less then a year old and has less than 10000 miles on it. The paint is chipping extremely easily. Within the first month I had 3 chips in the paint all the way down to bare metal on the doors. I bought a paint touch up pen from mazda and filled then in. Now, a few months later I filled in 17, yes 17 more on my hood. I didnt even count the chips in the paint on my bumper. This is absurd, my other vehilce that is 17 years on and has over 150k miels has 2 hood chips!! And it's driven the same amount.

Reported at 9,000 miles, March 2021

I was driving my vehicle straight ahead on a two-way city street with no other vehicles in front or on my sides. I was traveling at a speed of 40 MPH. The two-way street is separated by a concrete divider and trolly tracks. A "brake!" alert appeared on the display screen followed by beeps. Suddenly the brakes were engaged bringing the vehicle to a complete stop causing the vehicle behind to come to a screeching halt. In a few seconds I was able to drive off.

Reported at 9,706 miles, March 2021

Other model years of the MAZDA3

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