2009 Mercedes-Benz E350 problems
Owners have filed 76 complaints with NHTSA about the 2009 Mercedes-Benz E350. Fuel system is the most reported problem area, at 46% of complaints. After that come air bags (8%) and seats (8%).
At a glance
- Complaints
- 76 filed with NHTSA
- Most reported
- Fuel system 46% of complaints
- Crashes and fires
- 4 and 4
- Injuries and deaths
- 7 and 0
- Typical mileage
- 67,000 miles 57 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 7 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 9 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 57 complaints that report mileage, the typical (median) problem appeared at about 66,000 miles. For fuel system specifically, the median reported mileage is about 86,000 miles (29 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 4 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2009 ranks 11th most-complained-about out of 11 model years of the Mercedes-Benz E350 with enough data (17 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2009 mercedes-benz e350 wagon. While the contact's spouse was driving approximately 35 MPH, the driver's side heated seat caught fire. The driver sustained a minor burn, which did not require medical attention. The seat was not replaced. The contact stated that the dealer was awaiting a response as to whether or not the seat would be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 120,160.
Tl* the contact owns a 2009 mercedes benz e350. The contact stated that while driving approximately 35 MPH the vehicle crashed into a second vehicle. During the crash the front end was severely damaged but the air bags did not deploy. In addition the front driver side seat belt malfunctioned causing the driver to make contact with the steering wheel. The driver sustained injuries to the upper torso and chest pains which required medical treatment. Injuries to the second vehicle was unknown.
There is a very strong gas smell when the car is parked, especially in a garage. There is an existing NHTSA campaign (ea13003) that discusses this issue with the 2009 mercedes e350 but I never received any notices from mercedes.
Tl* the contact owns a 2009 mercedes-benz e350. Each time the contact fueled the vehicle, she noticed an oder of fuel around the vehicle. The vehicle was taken to mercedes-benz of oxnard (located at 1511 auto center dr, oxnard, ca 93036) where it was diagnosed that the fuel tank had a leak and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. No further assistance was offered.