2011 Mercedes-Benz E350 problems
Owners have filed 265 complaints with NHTSA about the 2011 Mercedes-Benz E350. Air bags is the most reported problem area, at 41% of complaints. After that come fuel system (12%) and suspension (6%).
At a glance
- Complaints
- 265 filed with NHTSA
- Most reported
- Air bags 41% of complaints
- Crashes and fires
- 14 and 2
- Injuries and deaths
- 12 and 0
- Typical mileage
- 56,000 miles 90 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 16 |
| 40k to 60k miles | 21 |
| 60k to 80k miles | 13 |
| 80k to 100k miles | 19 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Among the 90 complaints that report mileage, the typical (median) problem appeared at about 56,000 miles. For air bags specifically, the median reported mileage is about 50,000 miles (23 complaints with mileage).
Safety-related details: 14 complaints mention a crash; 2 complaints mention a fire; 12 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 11 model years of the Mercedes-Benz E350 with enough data (93 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was parking in front of the doctor's office when the car suddenly accelerated very fast, jumped the curb and ran into the wall of one of the examining rooms, injuring a patient.no one in the car was injured but the car was totaled. Air bgs did not deploy. This is the second incident of sudden acceleration problems but I managed to stop the car before hitting another car on our church parking lot.
I was driving home from work at approximately 1:30 pm on a clear, sunny day, about a minute away from my home. The road conditions were good, and there was no traffic. I stopped at the corner to make a left turn. As I proceeded to turn, the car suddenly accelerated. I immediately applied the brakes, but they did not engage. I had no control of the car.
Takata recall. Both airbags replaced january 2019. Toxic smell in vehicle since replacement. No improvement from air fresheners, odor absorbers, or wiring of vehicle. So far no remedy or explanation from installing dealer, but waiting for meeting with mercedes representative after memorial day. Wife can't drive or ride in vehicle without aadverse reaction.
Takata recall, I have a 2011 mb that I have received a recall on for replacement. This was received in february 2019, and here it is sept 19 and nothing has been done. I depend on this car daily for business and driving usage, but recently read where a person was hurt from this issue. I have clients, family, and friends who ride in this vehicle. I have no replacement nor time frame of repair. My complaint is that my vehicle has been sidelined for repair and it should be replaced by mb or takata.