2013 Mercedes-Benz ML350 problems
Owners have filed 82 complaints with NHTSA about the 2013 Mercedes-Benz ML350. Engine is the most reported problem area, at 15% of complaints. Next are electrical system (13%) and fuel system (10%).
At a glance
- Complaints
- 82 filed with NHTSA
- Most reported
- Engine 15% of complaints
- Crashes and fires
- 4 and 3
- Injuries and deaths
- 6 and 0
- Typical mileage
- 73,000 miles 50 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 11 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 8 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 50 complaints that include odometer readings, half describe a problem before roughly 72,000 miles.
Safety-related details: 4 complaints mention a crash; 3 complaints mention a fire; 6 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 7th most-complained-about out of 13 model years of the Mercedes-Benz ML350 with enough data (35 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
After pulling out of my driveway and drive less than 1000 ft the car filled with smoke turned in flames and fire and then burnt to the ground. Mbz did an inspection and informed me there was no fault with the vehicle. They refuted and denied everything I told them and stated they had no evidence of anything I described. They refused to tell me how the fire started. They would show me the report, the fuse boxes appeared to be melted yet they said they were intact and did not cause the fire.
While traveling on the interstate my ml 350 mercedes benz was struck by another vehicle. I was traveling the speed limit of 70 miles per hour when a car passing me lost control of his vehicle and struck me. The impact was on the drivers side of the car on the rear wheel. The impact pushed my SUV to the right. Upon impact, the rear wheel on the passenger side broke, snapped in half and the flew away causing my ml350 to roll five or six times before coming to rest just inches from on coming traffic traveling east…
Steering column module needs to be repaired. 400,000-500,000 recall already in uk, 2017 recalled-it affects 2013 models also just like the uk recall. Car will not shift into park or reverse
Vehicle has 129,000 miles. When trying to accelerate from a stop, mostly noticeable when fuel is lower in the tank and/or on an incline, RPM drops to zero, no amount of pressure on gas pedal does anything until the engine speed picks up, usually with a jerk forward. Makes going onto a busy street very unsafe. Have read it may be software related.