2014 Mercedes-Benz ML350 problems
Owners have filed 108 complaints with NHTSA about the 2014 Mercedes-Benz ML350. Electrical system is the most reported problem area, at 19% of complaints. Next are engine (16%) and fuel system (15%).
At a glance
- Complaints
- 108 filed with NHTSA
- Most reported
- Electrical system 19% of complaints
- Crashes and fires
- 12 and 2
- Injuries and deaths
- 5 and 0
- Typical mileage
- 42,000 miles 45 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 12 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Of the 45 complaints that include odometer readings, half describe a problem before roughly 42,000 miles.
Safety-related details: 12 complaints mention a crash; 2 complaints mention a fire; 5 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 3rd most-complained-about out of 13 model years of the Mercedes-Benz ML350 with enough data (49 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Hit in the head in april 2015 by SUV rear power lift gate causing traumatic brain injury. Design flaw in most SUV rear lift gate. I believe chrysler has one that beeps when lift gate is lowering but others do not. Also they should be designed like garage doors in that a sensor can stop progression of downward movement when tailgates lowers there by stopping any further injury to individuals - especially older individuals and children.
I was in a collision in which I rear ended another SUV. The speed control did not enable and I hit the other vehicle hard enough to cause $20,000 worth of damage to my car. I believe the car braking response was slow and the airbag should have deployed in a crash that significant, but it did not.
Car engine light on. Took to service center. Required software upgrade. Cost $275. Car has 26k miles. This should not be an expense to buyer but should be a warranty issue. Very unhappy with mercedes-benz and unlikely to purchase you vehicle in the future. Also, no obvious instruction for checking oil level. Another ruse by mercedes-benz to wring additional $$ out if consumers.
Tl* the contact owns a 2014 mercedes-benz ml350. The contact stated that while driving various speeds, the lane assist feature failed. The lane assist inoperable warning light illuminated. The failure happened intermittently. The manufacturer was made aware but was not able to help. The failure mileage was 60,000.