2023 Polestar Polestar 2 problems
NHTSA has received 148 complaints about the 2023 Polestar Polestar 2, and 63% of them involve backover prevention. Next are electrical system (5%) and wipers, windshield & visibility (5%).
At a glance
- Complaints
- 148 filed with NHTSA
- Most reported
- Backover prevention 63% of complaints
- Crashes and fires
- 3 and 0
- Injuries and deaths
- 6 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 3 complaints mention a crash; 6 injuries reported. Its complaints are less severe on average than those of 86% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 3rd most-complained-about out of 4 model years of the Polestar Polestar 2 with enough data (148 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The vehicle improperly sensed an impending rear collision when there was no vehicle present. The vehicle entered a mode where the electronic seatbelt tensioners aggressively pulled the occupants and did not release until the seatbelt latches were depressed. This happened in traffic. The occupants sustained soft tissue injuries. The manufacturer refused to acknowledge the situation.
The contact owns a 2023 Polestar Polestar2. The contact stated that on several occasions when the vehicle was shifted in reverse(R) the back over prevention camera screen was black. The vehicle was taken to a dealer where it was diagnosed and determine that an unknown software update needed to be performed. The software update was performed four times, but the failure persisted. The contact was provided a 2023 Polestar Polestar2 loaner, and the vehicle also experienced the same failure.
The contact owns a 2023 Polestar Polestar2. The contact stated while reversing, the message "Camera Not Available" was displayed and the rearview camera image failed to display an image. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 25V280000 (Back Over Prevention), but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.