2019 Ram 1500 cruise control problems

On 12/10/19 the driver was driving a 2019 dodge ram 1500 when the accelerator got stuck and he could not slow down. The driver tried pressing the accelerator to release it but this did not work. The driver then tried to press on the brakes but the vehicle was accelerator faster than it could stop. The driver than ran head first into a parking garage wall totaling the dodge ram. All airbags were deployed and there was major front end damage. No police report due to private property.

Traveling around 35-40 MPH I was approaching a stopped light. I eased off the gas and when the gas pedal no longer "engaged" the transmission the computer/software disengaged the transmission without my doing. No error was displayed and the knob still showed as in the drive position. As I pressed the gas pedal the rpms rose but because the transmission was in neutral it only revved the engine. I had to pull over, manually place the knob into park, then wait a few seconds then back into drive.