2015 Ram Promaster City problems
The 2015 Ram Promaster City has 43 complaints on file with NHTSA. The largest share (33%) concerns drivetrain & axles. After that come electrical system (26%) and engine (23%).
At a glance
- Complaints
- 43 filed with NHTSA
- Most reported
- Drivetrain & axles 33% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 35,000 miles 35 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 11 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 35 complaints that report mileage, the typical (median) problem appeared at about 35,000 miles. For drivetrain & axles specifically, the median reported mileage is about 38,000 miles (11 complaints with mileage).
Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 94% of model years in our database.
It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2015 ram promaster city. While the vehicle was parked, the contact was notified by the police that it independently rolled forward while shifted in park. Due to the failure, the vehicle struck a pole. The vehicle was towed to the dealer. The vehicle was inspected by a chrysler technician who stated that there was no evidence of a malfunction.
Tl* the contact owns a 2015 ram promaster city. The contact received notification of NHTSA campaign number: 16v202000 (electrical system, power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Four times in one day the vehicle transmission and engine warning lights and alarms were activated. Immediately, the vehicle loss power. In one instance, this happened while I was encountering vehicles entering and exiting a highway ramp. The immediate slowing almost caused a collision as vehicles accelerating off the entry ramp and merging into my lane suddenly had to slow or take action to avoid rear ending me. This occurred two more times before I could get the vehicle to the service department.
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired.