Vehicle Data Hub

2016 Ram Promaster City problems

The 2016 Ram Promaster City has 36 complaints on file with NHTSA. The largest share (25%) concerns electrical system. After that come engine (22%) and drivetrain & axles (19%).

At a glance

Complaints
36 filed with NHTSA
Most reported
Electrical system 25% of complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0
Typical mileage
33,000 miles 29 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 25%
  • Engine 22%
  • Drivetrain & axles 19%
  • Cruise control 6%
  • Lighting 6%
  • Stability control 6%
  • Seat belts 3%
  • Body & structure 3%
  • Wheels 3%

When problems show up

Complaints by mileage, 2016 Ram Promaster City Complaints by odometer reading in 20,000-mile steps. The median is about 33,000 miles. 0k to 20k miles: 6 complaints 20k to 40k miles: 13 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 33,000 miles
Based on 29 complaints that include mileage. 83% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles6
20k to 40k miles13
40k to 60k miles5
60k to 80k miles3
80k to 100k miles1
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 29 complaints that report mileage, the typical (median) problem appeared at about 33,000 miles.

None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.

It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2016 ram promaster city. The contact received notification of NHTSA campaign number: 16v202000 (electrical system, power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

July 2016

Speedometer is recessed into dashboard and not visible in daylight. Dash lighting is set at max. Dealer has no solution.

Reported at 45 miles, May 2016

Tl* the contact owns a 2016 ram promaster city van. While driving approximately 40 MPH, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

Reported at 2,500 miles, December 2016

Tl* the contact owns a 2016 ram promaster city. While driving various speeds, the speedometer was not illuminated properly and could not be read by the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8,200. ..updated 06/08/17

Reported at 8,200 miles, March 2017

Other model years of the Promaster City

  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015

Best and worst years for the Ram Promaster City