Vehicle Data Hub

2017 Ram Promaster City problems

The 2017 Ram Promaster City has 25 complaints on file with NHTSA. The largest share (32%) concerns engine. After that come electrical system (16%) and wipers, windshield & visibility (12%).

At a glance

Complaints
25 filed with NHTSA
Most reported
Engine 32% of complaints
Crashes and fires
0 and 1
Injuries and deaths
0 and 0
Typical mileage
1,000 miles 17 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 32%
  • Electrical system 16%
  • Wipers, windshield & visibility 12%
  • Lighting 8%
  • Fuel system 4%
  • Lane departure 4%
  • Body & structure 4%

When problems show up

Complaints by mileage, 2017 Ram Promaster City Complaints by odometer reading in 20,000-mile steps. The median is about 1,000 miles. 0k to 20k miles: 11 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 1,000 miles
Based on 17 complaints that include mileage. 88% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles11
20k to 40k miles2
40k to 60k miles2
60k to 80k miles0
80k to 100k miles0
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Among the 17 complaints that report mileage, the typical (median) problem appeared at about 1,000 miles.

Safety-related details: 1 complaint mentions a fire. Its complaints are less severe on average than those of 84% of model years in our database.

It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The vehicle rpm reved up and then total loss of power then the vehicle caught fire wile driving down the road. Flames came out under dash and in engine compartment.

June 2023 Fire

Tl* the contact owns a 2017 ram promaster city. While driving various speeds during the day, the instrument panel gauges were not visible without warning. The gauges were visible while driving at night. The vehicle was taken to new carlisle chrysler jeep dodge ram - tobey auto group (580 n main st, new carlisle, oh 45344), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 16.

Reported at 16 miles, October 2017

I want to complain about a company vehicle which I drive - it is a 2017 ram promaster city - while talking to other drivers we share the same problem. We don't know how fast we are going since the speedometer is to dark!!! Nobody cares!!!!

Reported at 45 miles, October 2017

Sliding door on the passenger side unlatches while driving .no logical connection to driving speed or bumpy road . Happened twice while driving in the city around 30 MPH and ones on interstate around 60 MPH .service department did two attempts to recreate the issue by driving the car about 90 miles but it didn't happen while in service dpt .

Reported at 550 miles, December 2017

My van had a recall involving the cooling fan, it was repaired. At approximately 25,000 I had a check engine light, the dealer says it's the thermostat needing replaced ($588.00!!!??? At under 26,000 miles???!!!) the temp gauge always sits right at the halfway mark, this can't be right but they said that's to be expected.

Reported at 25,000 miles, February 2021

Other model years of the Promaster City

  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015

Best and worst years for the Ram Promaster City