Vehicle Data Hub

2019 Ram Promaster problems

The 2019 Ram Promaster has 78 complaints on file with NHTSA. The largest share (29%) concerns drivetrain & axles. Next are engine (22%) and brakes (9%).

At a glance

Complaints
78 filed with NHTSA
Most reported
Drivetrain & axles 30% of complaints
Crashes and fires
5 and 0
Injuries and deaths
0 and 0
Typical mileage
34,000 miles 22 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Drivetrain & axles 29%
  • Engine 22%
  • Brakes 9%
  • Electrical system 6%
  • Air bags 4%
  • Backover prevention 3%
  • Steering 3%
  • Tires 3%
  • Wipers, windshield & visibility 3%
  • Cruise control 1%

When problems show up

Complaints by mileage, 2019 Ram Promaster Complaints by odometer reading in 20,000-mile steps. The median is about 34,000 miles. 0k to 20k miles: 9 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 4 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 34,000 miles
Based on 22 complaints that include mileage. 64% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles9
20k to 40k miles2
40k to 60k miles3
60k to 80k miles4
80k to 100k miles1
100k to 120k miles2
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Of the 22 complaints that include odometer readings, half describe a problem before roughly 34,000 miles. For drivetrain & axles specifically, the median reported mileage is about 66,000 miles (10 complaints with mileage).

Safety-related details: 5 complaints mention a crash. Its complaints are less severe on average than those of 85% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 7th most-complained-about out of 10 model years of the Ram Promaster with enough data (50 complaints in that window). It is also covered by 9 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The subject vehicle, according to the third party administrator for the vehicle's insurance co. had a transmission malfunction. The vehicle is owned by a subcontractor for the purpose of delivery for a seller. The vehicle, according to the TPA, was put in park and the emergency brake was applied, as shown by the interior video camera, and the vehicle went in reverse while the employee was in the back of the van, getting the order ready to deliver.

August 2025 Crash

My vehicle has been recalled for a safety issue w00 20v-036. There is no engineering fix yet designed. Winnebago/dodge and it's associated dealers are still selling the vehicle despite the recall while owners wait for corrective measures.

Reported at 4,900 miles, March 2020

Around 4,000 miles my brand new van died on me going up a small incline round around a small curve. I lost all power and a head on vehicle almost hit me head on because I list all power, I lost power steering, I lost braking power and I and my dad almost died because I was veering off a cliff. I restarted the vehicle and was able to return the vehicle to the road. At around 5,000 miles my air bag light came on for a half of a day driving. I have had radiator fluid smell and leaking.

Reported at 4,000 miles, September 2020

Other model years of the Promaster

Best and worst years for the Ram Promaster