2014 Ram Promaster problems
The 2014 Ram Promaster has 117 complaints on file with NHTSA. The largest share (16%) concerns electrical system. Next are brakes (14%) and drivetrain & axles (12%).
At a glance
- Complaints
- 117 filed with NHTSA
- Most reported
- Electrical system 16% of complaints
- Crashes and fires
- 9 and 3
- Injuries and deaths
- 2 and 0
- Typical mileage
- 9,000 miles 84 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 57 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 7 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 84 complaints that include odometer readings, half describe a problem before roughly 8,000 miles. For electrical system specifically, the median reported mileage is about 4,000 miles (15 complaints with mileage).
Safety-related details: 9 complaints mention a crash; 3 complaints mention a fire; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 4th most-complained-about out of 10 model years of the Ram Promaster with enough data (96 complaints in that window). It is also covered by 12 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Mr. [xxx] (driver) was driving a dodge pro van downhill, and pressed on the brake pedal. The pedal snapped off. Mr. [xxx] impacted the vehicle in front of him, and hit the steering wheel with his face, the airbag deploying shortly afterwards, pushing his face backwards. He received facial reconstructive surgery and is treating for closed head injury and possible tbi.
Ever since we brought this vehicle roughly a year ago, it was sent back for service 8 times with no significant improvement. There are potentially fatal issues including: the air bag lights are always on, turn signals function on and off periodically, the plate lights don't work even upon bulb replacement, electrical failure which LED to a bulb melting (see photo attached) . These issues pose serious and potentially fatal risks to our drivers and to the public.
My passenger side mirror is being folded in by the wind at 60 miles per hour. This is extremely dangerous as this is a cargo van and there are no windows to see if anyone is beside me. I cannot change lanes safely without that mirror working properly. I believe the issue is with the motor that folds the window in malfunctioning. I have owned three separate ram promasters and this is the third vehicle this has happened. This is extremely unsafe and should be recalled asap.
The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor, transmission sensor, torque converter pressure sensor, and hydraulic pressure sensors were faulty. The vehicle was not yet repaired.