Vehicle Data Hub

2004 Saturn Vue problems

NHTSA has received 360 complaints about the 2004 Saturn Vue, and 23% of them involve electrical system. After that come drivetrain & axles (15%) and transmission (11%).

At a glance

Complaints
360 filed with NHTSA
Most reported
Electrical system 23% of complaints
Crashes and fires
36 and 7
Injuries and deaths
33 and 0
Typical mileage
85,000 miles 303 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Saturn Vue Complaints by odometer reading in 20,000-mile steps. The median is about 85,000 miles. 0k to 20k miles: 44 complaints 20k to 40k miles: 30 complaints 40k to 60k miles: 37 complaints 60k to 80k miles: 37 complaints 80k to 100k miles: 43 complaints 100k to 120k miles: 30 complaints 120k to 140k miles: 27 complaints 140k to 160k miles: 22 complaints 160k to 180k miles: 18 complaints 180k to 200k miles: 4 complaints 200k+ miles: 11 complaints 040k80k120k160k200k miles Typical: 85,000 miles
Based on 303 complaints that include mileage. 37% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles44
20k to 40k miles30
40k to 60k miles37
60k to 80k miles37
80k to 100k miles43
100k to 120k miles30
120k to 140k miles27
140k to 160k miles22
160k to 180k miles18
180k to 200k miles4
200k+ miles11

What the data shows

Among the 303 complaints that report mileage, the typical (median) problem appeared at about 85,000 miles. For electrical system specifically, the median reported mileage is about 85,000 miles (71 complaints with mileage).

Safety-related details: 36 complaints mention a crash; 7 complaints mention a fire; 33 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 3rd most-complained-about out of 8 model years of the Saturn Vue with enough data (175 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

When driving at 35 MPH another vehicle did not stop at a stop sign. This caused consumer's vehicle to t-bone the other vehicle on the passenger's side. Passenger's side air bag did not deploy directly in the middle of the seat, but air bag deployed towards the left of the seat. Consumer had the vehicle towed to the dealer.

June 2004 CrashInjury

I was stopped at a stop sign behind another vehicle in my 2004 saturn vue when a suburban rear-ended me at approximately 40+ miles per hour. I then hit the SUV that was stopped in front of me - and we both went approximately 100 feet forward from the stop sign. The impact totaled my truck to the point of the rear was crushed to the back seat and the front frame was broken in half with about a 1 inch gap.

Reported at 45,000 miles, November 2005 CrashInjury

Tl* the contact owns a 2004 saturn vue. While attempting to shift gears, the contact heard an abnormal noise coming from the front driver's side near the engine. The check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.

Reported at 78,000 miles, March 2016

Other model years of the Vue

Best and worst years for the Saturn Vue