Vehicle Data Hub

2004 BMW X5 problems

NHTSA has received 93 complaints about the 2004 BMW X5, and 12% of them involve engine. Next are electrical system (11%) and drivetrain & axles (10%).

At a glance

Complaints
93 filed with NHTSA
Most reported
Engine 12% of complaints
Crashes and fires
4 and 13
Injuries and deaths
8 and 0
Typical mileage
87,000 miles 74 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 12%
  • Electrical system 11%
  • Drivetrain & axles 10%
  • Latches & locks 8%
  • Seats 8%
  • Body & structure 8%
  • Air bags 6%
  • Wipers, windshield & visibility 6%
  • Lighting 5%
  • Steering 4%

When problems show up

Complaints by mileage, 2004 BMW X5 Complaints by odometer reading in 20,000-mile steps. The median is about 87,000 miles. 0k to 20k miles: 10 complaints 20k to 40k miles: 6 complaints 40k to 60k miles: 12 complaints 60k to 80k miles: 7 complaints 80k to 100k miles: 13 complaints 100k to 120k miles: 12 complaints 120k to 140k miles: 5 complaints 140k to 160k miles: 4 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 3 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 87,000 miles
Based on 74 complaints that include mileage. 38% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles10
20k to 40k miles6
40k to 60k miles12
60k to 80k miles7
80k to 100k miles13
100k to 120k miles12
120k to 140k miles5
140k to 160k miles4
160k to 180k miles2
180k to 200k miles3
200k+ miles0

What the data shows

Of the 74 complaints that include odometer readings, half describe a problem before roughly 86,000 miles.

Safety-related details: 4 complaints mention a crash; 13 complaints mention a fire; 8 injuries reported. Its complaints are more severe on average than those of 88% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 22nd most-complained-about out of 27 model years of the BMW X5 with enough data (36 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The vehicle started smoking from under the hood while driving in town to the post office. Upon parking the vehicle at the post office, it caught fire under the hood and the fire dept. Had to be called to force open the hood to put out the fire. The entire front of the vehicle was damaged in front of the fire wall. The usps moved employees/customers to the rear of the building for precaution of explosion and smoke inhalation of the burning plastic, rubber and related parts.

Reported at 125,000 miles, October 2015 FireInjury

Our 2004, BMW x-5 door jammed on the front passenger side. I have contacted BMW, but they denied any problems concerning doors jamming. However, I conducted an internet search and found numerous postings discussing the door jamming. I advised BMW that I feel like my families safety is at risk due to the door failure. I asked them to please note that this was a safety risk and could put my family at risk.

Reported at 79,000 miles, March 2008

Recently purchased this vehicle used, the external driver door latch not working, have to climb over from passenger side of vehicle, this is ridiculous, this is one of several issues I am having with this vehicle. I have done some research and see this is common problem and it should be addressed by BMW. I have had 2 other used vehicles which both have lasted me 10 years from the dates I purchased them (and they were already 8 and 10 years old.

Reported at 117,000 miles, May 2013

Other model years of the X5

Best and worst years for the BMW X5