2020 BMW X5 problems
NHTSA has received 162 complaints about the 2020 BMW X5, and 30% of them involve engine. Next are electrical system (24%) and drivetrain & axles (10%).
At a glance
- Complaints
- 162 filed with NHTSA
- Most reported
- Engine 30% of complaints
- Crashes and fires
- 6 and 13
- Injuries and deaths
- 7 and 0
- Typical mileage
- 60,000 miles 37 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 14 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 37 complaints that include odometer readings, half describe a problem before roughly 60,000 miles. For engine specifically, the median reported mileage is about 60,000 miles (13 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 13 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 6th most-complained-about out of 27 model years of the BMW X5 with enough data (127 complaints in that window). It is also covered by 11 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center.
The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.
The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired.
The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced.