2002 Cadillac Deville problems
The 2002 Cadillac Deville has 237 complaints on file with NHTSA. The largest share (19%) concerns electrical system. After that come engine (18%) and air bags (11%).
At a glance
- Complaints
- 237 filed with NHTSA
- Most reported
- Electrical system 19% of complaints
- Crashes and fires
- 30 and 2
- Injuries and deaths
- 22 and 1
- Typical mileage
- 64,000 miles 158 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 24 |
| 20k to 40k miles | 29 |
| 40k to 60k miles | 18 |
| 60k to 80k miles | 22 |
| 80k to 100k miles | 18 |
| 100k to 120k miles | 14 |
| 120k to 140k miles | 7 |
| 140k to 160k miles | 6 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 7 |
| 200k+ miles | 8 |
What the data shows
Among the 158 complaints that report mileage, the typical (median) problem appeared at about 64,000 miles. For electrical system specifically, the median reported mileage is about 76,000 miles (26 complaints with mileage).
Safety-related details: 30 complaints mention a crash; 2 complaints mention a fire; 22 injuries reported; 1 death reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 7th most-complained-about out of 16 model years of the Cadillac Deville with enough data (100 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl*- the contact is a state trooper who called to make the complaint. The contact stated that an occupant was driving a 2002 cadillac deville at 61 MPH and vehicle went off the road and hit a concrete culvert. After it struck the concrete culvert the vehicle rolled onto its roof. When the first impact occurred the seat belt worked properly. However, seat belt assembly came to pieces, and the occupant became loose ,bouncing inside the vehicle , dying at the scene of the accident.
While approaching a traffic light driver applied brake pedal and the car continued to accelerate gaining speed. Driver attempted to slow or stop but car accelrated even more. Over a three block stretch two vechiles were hit before car went into a ditch laying on its side. Car a total loss.
The ABS braking system failed while applying the brakes while driving about 30 MPH on the highway. As a result the vehicle had a collision with a parked vehicle. There were no fatalities to report. The dealer was aware of the problem. The brake pedal traveled to the floor while braking. The vehicle was towed to the dealership and repaired. *nlm
Dt: the contact stated the vehicle burned oil excessively. He had to add a quart of oil every 750 miles. Took the vehicle to the dealership multiple times. The dealership replaced the piston rings on april 4, 2005. After the piston ring replacement there was a reduction in oil consumption. T two service bulletins 1358091 and 1396266. The bulletins stated oil should only have to be added after every 2,000 miles. The vehicle is still under warranty.
Tl* the contact owns a 2002 cadillac deville. While driving approximately 65 MPH, the engine stalled, the brakes seized, and the steering wheel became difficult to turn. The air bag and engine lights illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the key cylinder was defective and needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was 202,000.