Vehicle Data Hub

2004 Cadillac Deville problems

The 2004 Cadillac Deville has 211 complaints on file with NHTSA. The largest share (24%) concerns electrical system. After that come steering (18%) and wipers, windshield & visibility (15%).

At a glance

Complaints
211 filed with NHTSA
Most reported
Electrical system 24% of complaints
Crashes and fires
17 and 5
Injuries and deaths
19 and 0
Typical mileage
69,000 miles 174 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Cadillac Deville Complaints by odometer reading in 20,000-mile steps. The median is about 69,000 miles. 0k to 20k miles: 18 complaints 20k to 40k miles: 18 complaints 40k to 60k miles: 40 complaints 60k to 80k miles: 34 complaints 80k to 100k miles: 17 complaints 100k to 120k miles: 28 complaints 120k to 140k miles: 6 complaints 140k to 160k miles: 7 complaints 160k to 180k miles: 4 complaints 180k to 200k miles: 1 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 69,000 miles
Based on 174 complaints that include mileage. 44% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles18
20k to 40k miles18
40k to 60k miles40
60k to 80k miles34
80k to 100k miles17
100k to 120k miles28
120k to 140k miles6
140k to 160k miles7
160k to 180k miles4
180k to 200k miles1
200k+ miles1

What the data shows

Among the 174 complaints that report mileage, the typical (median) problem appeared at about 69,000 miles. For electrical system specifically, the median reported mileage is about 68,000 miles (33 complaints with mileage).

Safety-related details: 17 complaints mention a crash; 5 complaints mention a fire; 19 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 12th most-complained-about out of 16 model years of the Cadillac Deville with enough data (58 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2004 cadillac deville. The contact stated while driving approximately 4 MPH, the brake pedal sank into the floorboard and the vehicle failed to slow down after numerous attempts. The vehicle continued to accelerate into an intersection where another vehicle crashed in the driver's side. The air bags failed to deploy. The contact suffered from whiplash which required medical treatment. The driver in the other vehicle was transported to the hospital. A police report was filed of the incident.

Reported at 115,000 miles, September 2013 CrashInjury

While driving in rainy conditions, the driver, my dad, exited an interstate highway onto a down-sloped ramp. Near the termination point of exit where it had a left turn and a right turn lane, he attempted to turn the steering wheel to the right to enter the right turn lane. However, the steering wheel locked up, failing to turn the wheels to the right, and the car struck another car sitting in the left-turn lane. My mother, who was sitting in the front passenger seat, suffered whiplash as a result of the incident.

Reported at 3,700 miles, April 2005 CrashInjury

Dt*: the contact stated after stopping the vehicle for awhile, the vehicle hesitated intermittently when the accelerator pedal was depressed. The pedal must be released for the vehicle to operate normally. In an attempt to repair the problem, the dealership replaced the vapor canister, crankshaft position sensors, a coil pack, and spark plug, but the problem persisted. The consumer stated sometimes the cruise control will not engage. Updated 12/01/06.

Reported at 51,500 miles, November 2006

Tl* the contact owns a 2004 cadillac deville. The contact stated that while driving at 60 MPH, the driver side air bag deployed. The vehicle was taken the dealer who was unable to diagnose the failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.

Reported at 12,000 miles, October 2014

Other model years of the Deville

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