Vehicle Data Hub

2012 Chevrolet Captiva problems

Owners have filed 100 complaints with NHTSA about the 2012 Chevrolet Captiva. Electrical system is the most reported problem area, at 43% of complaints. Next are engine (16%) and stability control (8%).

At a glance

Complaints
100 filed with NHTSA
Most reported
Electrical system 43% of complaints
Crashes and fires
0 and 2
Injuries and deaths
0 and 0
Typical mileage
60,000 miles 83 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 43%
  • Engine 16%
  • Stability control 8%
  • Drivetrain & axles 5%
  • Fuel system 4%
  • Air bags 3%
  • Brakes 3%
  • Cruise control 3%
  • Lighting 3%
  • Steering 3%

When problems show up

Complaints by mileage, 2012 Chevrolet Captiva Complaints by odometer reading in 20,000-mile steps. The median is about 60,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 32 complaints 60k to 80k miles: 19 complaints 80k to 100k miles: 15 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 60,000 miles
Based on 83 complaints that include mileage. 48% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles5
40k to 60k miles32
60k to 80k miles19
80k to 100k miles15
100k to 120k miles2
120k to 140k miles4
140k to 160k miles3
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 83 complaints that include odometer readings, half describe a problem before roughly 60,000 miles. For electrical system specifically, the median reported mileage is about 58,000 miles (35 complaints with mileage).

Safety-related details: 2 complaints mention a fire. Its complaints are less severe on average than those of 92% of model years in our database.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2012 chevrolet captiva. While making a right turn at 30 MPH, all the lights on the instrument cluster illuminated. In addition, the radio and the heating system failed to function as temperature below 40 was displayed across the message board. In addition, the contact had to manually open the doors in order to enter the vehicle. The vehicle also failed to start as the theft alarm independently activated and the emergency brake failed to release.

August 2015 Fire

I was on my way to work on highway 1 south toward harrisburg ar and I started smelling smoke and noticed it coming from vents. After I got out of my car , flames engulfed and totaled my car completely.

October 2017 Fire

Car was driving fine went into a store came out keyless entry would not work, opened door with key and car would not start. Called for a jump but before the person came the car started out of the blue. I never attempted to start the car again but had inadvertently left the switch to the on position. I took the car into good chevrolet for service and was told that my car's brains were basically scrambled.

Reported at 35,083 miles, August 2014

My 2012 chevy captiva sport shuts off while I'm driving it! My radio turns off and on, so does my A/C. My key gets stuck in the ignition, all dashboard lights come on, dies completely. We've replaced the battery quite a few times within a two year period. It is not the battery. We took it in to a certified chevy dealership for diagnostic test which ended up with zero results. Supposedly the cause of these issues cannot be found. My car has died out on me while I'm driving! I need answers or suggestions a.s.a.p.

Reported at 73,000 miles, March 2017

Going down road at 70MPH and vehicle slows down to 40MPH on its own and I almost was rear ended by the car behind me. This happened on a major highway.

Reported at 150,000 miles, November 2019

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