2014 Chevrolet Captiva problems
Owners have filed 198 complaints with NHTSA about the 2014 Chevrolet Captiva. Electrical system is the most reported problem area, at 31% of complaints. Next are engine (15%) and drivetrain & axles (9%).
At a glance
- Complaints
- 198 filed with NHTSA
- Most reported
- Electrical system 31% of complaints
- Crashes and fires
- 13 and 5
- Injuries and deaths
- 27 and 0
- Typical mileage
- 64,000 miles 151 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 12 |
| 20k to 40k miles | 25 |
| 40k to 60k miles | 30 |
| 60k to 80k miles | 36 |
| 80k to 100k miles | 24 |
| 100k to 120k miles | 17 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 151 complaints that include odometer readings, half describe a problem before roughly 64,000 miles. For electrical system specifically, the median reported mileage is about 62,000 miles (49 complaints with mileage).
Safety-related details: 13 complaints mention a crash; 5 complaints mention a fire; 27 injuries reported.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Head-on collision. Over $13,000 in property damage. Car deemed a total loss. Air bags failed to deploy. Driver injured. Filed personal injury claim against at-fault driver. Incurred $39,087.48 in medical bills over 7 month treatment period.
We were involved in a domino effect accident, where my car was totaled. It suffered severe front and rear damage, with the rear window shattered as we were struck from behind while stopped in traffic on an interstate. None of the airbags deployed.
Tl* the contact owns a 2014 chevrolet captiva. While the ignition was in the off position, the key was unable to be removed. The failure occurred without warning. The dealer (moran chevrolet ft gratiot, 4511 24th ave, fort gratiot twp, mi) was called, but the contact refused to get the vehicle diagnosed due to their diagnostic fees. The manufacturer was not notified of the failure. The failure mileage was 52,613.
While going at a low speed slowed down to make right turn in a business driveway and my steering locked up could not turn steering wheel. I turned ignition car starts, but still unable to turn.