2013 Chevrolet Captiva problems
Owners have filed 143 complaints with NHTSA about the 2013 Chevrolet Captiva. Engine is the most reported problem area, at 34% of complaints. Next are electrical system (22%) and drivetrain & axles (6%).
At a glance
- Complaints
- 143 filed with NHTSA
- Most reported
- Engine 34% of complaints
- Crashes and fires
- 1 and 6
- Injuries and deaths
- 6 and 0
- Typical mileage
- 77,000 miles 120 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 15 |
| 40k to 60k miles | 15 |
| 60k to 80k miles | 29 |
| 80k to 100k miles | 27 |
| 100k to 120k miles | 20 |
| 120k to 140k miles | 4 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 120 complaints that include odometer readings, half describe a problem before roughly 77,000 miles. For engine specifically, the median reported mileage is about 90,000 miles (42 complaints with mileage).
Safety-related details: 1 complaint mentions a crash; 6 complaints mention a fire; 6 injuries reported.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2013 chevrolet captiva. The contact drove the vehicle and parked it for several hours. Upon returning to the vehicle, the interior was completely destroyed due to fire. The vehicle was not occupied during the fire and no injuries were sustained. The fire was already out when the contact returned to the vehicle. A police report was filed. The vehicle was not towed and was awaiting claim adjustments from the contact's insurance company. The manufacturer was not made aware of the failure.
While I was driving to work on the highway my car caught on fire through the left passenger door speaker. I pulled over and got stuck in the flaming car because the seat belts would not release. After a while I was able to get out, and call the fire station they came and out the fire; they said the wire that connects to the speaker was the main causes of the fire. I took the car to the dealership and they claimed nothing was wrong with it, it just happened.
Tl* the contact owns a 2013 chevrolet captiva. While driving 65 MPH, the contact noticed smoke underneath the hood and the vehicle stalled. The contact also observed oil spilling out from underneath the vehicle and the tail pipe. There were no warning indicators illuminated. The contact had the vehicle towed home. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified and did not assist. The failure mileage was 115,000.
Tl* the contact owns a 2013 chevrolet captiva. While the vehicle was parked, the contact noticed oil leaking from the vehicle. The contact stated that the vehicle was experiencing the same symptom as listed in TSB number: 14882 (rear crank shaft). The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified and did not assist. The failure mileage was 72,000.
Rear main seal broke and spewed oil everywhere. The mechanic stated it was installed improperly. It cost $944 to repair and I would greatly appreciate if I could be reimbursed.