2002 Chrysler Concorde problems
The 2002 Chrysler Concorde has 72 complaints on file with NHTSA. The largest share (33%) concerns engine. Next are air bags (8%) and electrical system (8%).
At a glance
- Complaints
- 72 filed with NHTSA
- Most reported
- Engine 33% of complaints
- Crashes and fires
- 4 and 1
- Injuries and deaths
- 3 and 0
- Typical mileage
- 55,000 miles 55 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 18 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 2 |
What the data shows
Of the 55 complaints that include odometer readings, half describe a problem before roughly 55,000 miles. For engine specifically, the median reported mileage is about 74,000 miles (19 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 1 complaint mentions a fire; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 10th most-complained-about out of 12 model years of the Chrysler Concorde with enough data (49 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Vehicle was involved in a side impact collision. Vehicle is equipped with side air bags. Manufacturer states insufficient force present to deploy airbags. Force of impact caused vehicle to spin and roll after contacting ditch. Vehicle was traveling approximately 40 MPH when struck by other vehicle going approximately 30 MPH. Damage to all sides of the car, roof, and undercarriage. Car was declared a total loss.
Dt*: the contact stated while driving 30 MPH, the vehicle was involved in a collision, rear-ending a commercial truck. The airbags did not deploy. The driver was taken to the hospital with jaw fractures, missing teeth, and cardiac injuries. A police report was taken, and the manufacturer was notified. The vehicle was taken to a private repair shop, where the cause of the problem was unable to be determined.
Tl* the contact owns a 2002 chrysler concorde. The contact was driving 50 MPH he drove over black ice and crashed into another vehicle. A passenger sustained injuries to the neck and back, and was transported to the hospital. The contact stated that the air bags did not deploy. The vehicle was destroyed. A police report was available. The manufacturer advised the contact that although the vehicle was destroyed, because the frame was undamaged the air bags did not deploy. The failure mileage was 99,000.
August 2005, my chrysler concord's oil was changed by the dealership, twelve days later my cars engine was knocking loudly, the dealership told me I let the oil run low (which I had not)and sludge was also a problem within the lower engine. They changed the oil again for free, and flushed the sludge from the engine, at my cost. Now two months later my cars engine is blown up from the sludge problem in the engine. I owe 6,000 on the vehicle which is my final 12 months of payments.
Tl* the contact owns a 2002 chrysler concorde. While driving at any speed, a fuel odor was noticed. There were no warning indicators illuminated. The dealer was contacted (fremont auto mall in fremont, ca) and stated that there was no recall. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was 216,000.