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1997 Chrysler Concorde problems

The 1997 Chrysler Concorde has 189 complaints on file with NHTSA. The largest share (11%) concerns brakes. Next are engine (11%) and electrical system (10%).

At a glance

Complaints
189 filed with NHTSA
Most reported
Brakes 11% of complaints
Crashes and fires
12 and 6
Injuries and deaths
13 and 0
Typical mileage
72,000 miles 37 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1997 Chrysler Concorde Complaints by odometer reading in 20,000-mile steps. The median is about 72,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 4 complaints 40k to 60k miles: 4 complaints 60k to 80k miles: 8 complaints 80k to 100k miles: 8 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 72,000 miles
Based on 37 complaints that include mileage. 30% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles4
40k to 60k miles4
60k to 80k miles8
80k to 100k miles8
100k to 120k miles4
120k to 140k miles2
140k to 160k miles3
160k to 180k miles1
180k to 200k miles0
200k+ miles0

What the data shows

Of the 37 complaints that include odometer readings, half describe a problem before roughly 72,000 miles.

Safety-related details: 12 complaints mention a crash; 6 complaints mention a fire; 13 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 8th most-complained-about out of 12 model years of the Chrysler Concorde with enough data (83 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Totaled my 1997 concorde on 4/6/03 and the air bags didn't deploy. The conclusion of chrysler investigation was, I wasn't going fast enough for the air bags to deploy. I hit the guard rail and concrete wall at about 60 MPH. How fast did I have to be going to have them deploy???

Reported at 45,581 miles, April 2003 CrashInjury

The consumer the placed vehicle in park, took keys out and shut off ignition, the vehicle then slipped out of park, rolled backwards and hit parked vehicle on other side. Consumer suffered a slight injury on skin because her legs dangled slightly out.

Reported at 16,000 miles CrashInjury

While driving at 40 MPH the vehicle collided with another vehicle head on. The consumer suffered a herniated disc in the back and leg and leg muscle sprains. The police arrived and cited the consumer for driving in a safety zone. The consumer was wearing a seat belt at the time but the airs bag did not deploy.

Reported at 90,000 miles, February 2004 CrashInjury

Tl* the contact owns a 1997 chrysler concord. The contact stated while driving at a speeds of 45 MPH, engine coolant, water and steam poured from under the dashboard and into the interior cabin of the vehicle without warning. Both the driver and passenger suffered first degree burns to both feet. This was the first occurrence of the failure. The vehicle was towed to the dealer for a diagnosis of the failure. The contact had not yet received the results. The current and failure mileages were 48,000.

Reported at 48,000 miles, April 2010 Injury

Tl*the contact owns a 1997 chrysler concorde. The contact stated that he can remove the key from the ignition without placing the vehicle into park. The dealer stated that the issue was repaired in 2004, but has recently recurred. The contact will check with the manufacturer for assistance. The failure mileage was 96,000.

Reported at 96,000 miles, July 2009

Other model years of the Concorde

Best and worst years for the Chrysler Concorde