2019 Chrysler Pacifica Plug-IN Hybrid problems
Owners have filed 83 complaints with NHTSA about the 2019 Chrysler Pacifica Plug-IN Hybrid. Electrical system is the most reported problem area, at 27% of complaints. After that come drivetrain & axles (18%) and engine (16%).
At a glance
- Complaints
- 83 filed with NHTSA
- Most reported
- Electrical system 27% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 8,000 miles 29 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 18 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 29 complaints that report mileage, the typical (median) problem appeared at about 8,000 miles.
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 5th most-complained-about out of 8 model years of the Chrysler Pacifica Plug-IN Hybrid with enough data (80 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Smoke and foul rotten egg smell coming from driver rear quarter panel where battery sits. Fire department came out and removed paneling and battery was found to be extremely overheated. Vehicle was plugged in charging when this courted in our garage. I immediately unplugged it and called 911
The hands-free and bluetooth feature of my radio stopped working 3 months ago. I have been in to chrysler service in fort collins five times to have it fixed. The last time was two weeks ago and they said they were going to just order a new radio. I still haven't heard anything from them. The service manager, bob lee, says it's chrysler's fault. I just want this thing fixed. 3 months is just ridiculous. This is as much a safety problem as it is an inconvenience.
Other model years of the Pacifica Plug-IN Hybrid
Best and worst years for the Chrysler Pacifica Plug-IN Hybrid