2023 Chrysler Pacifica Plug-IN Hybrid problems
Owners have filed 77 complaints with NHTSA about the 2023 Chrysler Pacifica Plug-IN Hybrid. Engine is the most reported problem area, at 23% of complaints. After that come drivetrain & axles (19%) and electrical system (18%).
At a glance
- Complaints
- 77 filed with NHTSA
- Most reported
- Engine 23% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 10,000 miles 11 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 11 complaints that report mileage, the typical (median) problem appeared at about 10,000 miles.
Safety-related details: 2 complaints mention a crash; 2 injuries reported. Its complaints are less severe on average than those of 83% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 6th most-complained-about out of 8 model years of the Chrysler Pacifica Plug-IN Hybrid with enough data (77 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2023 Chrysler Pacifica Hybrid. The contact stated that while driving at 35 MPH, the vehicle accelerated without the application of the accelerator pedal. The accelerator pedal depressed against the floorboard. The brake pedal was applied, but it failed to respond, and the vehicle continued to increase in speed. There were no warning lights illuminated. The contact crashed into a concrete barrier and crashed into a Ford, and another unknown van.
[XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of alerts popup saying the safety features unavailable like, Blind spot Monitoring, Active lane keeping, cross traffic alerts, forward collision, etc. At the steering doesn't move.
The contact owns a 2023 Chrysler Pacifica. The contact stated that the vehicle would begin to roll away, when attempting to park on an incline. The contact also stated the gear shifter was placed in reverse, the vehicle continued to drive forward. In addition, when applying the brake pedal, the vehicle would take an extensive amount of time before coming to a stop. The contact stated it felt as if the hydraulic fluid was low despite there being no leak.
The contact owns a 2023 Chrysler Pacifica Plug-in Hybrid. The contact stated that while driving at an undisclosed speed with the granddaughter seated in the rear driver's seat, the seat unexpectedly fully reclined and slid back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 18,062.
Other model years of the Pacifica Plug-IN Hybrid
Best and worst years for the Chrysler Pacifica Plug-IN Hybrid