Vehicle Data Hub

2004 Dodge Ram 2500 problems

Owners have filed 760 complaints with NHTSA about the 2004 Dodge Ram 2500. Steering is the most reported problem area, at 19% of complaints. After that come suspension (15%) and air bags (12%).

At a glance

Complaints
760 filed with NHTSA
Most reported
Steering 19% of complaints
Crashes and fires
56 and 10
Injuries and deaths
15 and 4
Typical mileage
74,000 miles 555 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Dodge Ram 2500 Complaints by odometer reading in 20,000-mile steps. The median is about 74,000 miles. 0k to 20k miles: 86 complaints 20k to 40k miles: 66 complaints 40k to 60k miles: 66 complaints 60k to 80k miles: 85 complaints 80k to 100k miles: 68 complaints 100k to 120k miles: 48 complaints 120k to 140k miles: 57 complaints 140k to 160k miles: 24 complaints 160k to 180k miles: 20 complaints 180k to 200k miles: 13 complaints 200k+ miles: 22 complaints 040k80k120k160k200k miles Typical: 74,000 miles
Based on 555 complaints that include mileage. 39% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles86
20k to 40k miles66
40k to 60k miles66
60k to 80k miles85
80k to 100k miles68
100k to 120k miles48
120k to 140k miles57
140k to 160k miles24
160k to 180k miles20
180k to 200k miles13
200k+ miles22

What the data shows

Among the 555 complaints that report mileage, the typical (median) problem appeared at about 74,000 miles. For steering specifically, the median reported mileage is about 93,000 miles (98 complaints with mileage).

Safety-related details: 56 complaints mention a crash; 10 complaints mention a fire; 15 injuries reported; 4 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 3rd most-complained-about out of 21 model years of the Dodge Ram 2500 with enough data (319 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

2004 dodge ram 2500-vehicle is a single cab and is front heavy. Vehicle was going 40 MPH and flipped end over end and no air bags deployed.

November 2006 CrashInjuryDeath

2004 3/4 ton diesel truck involved in rollback accident which killed consumer's wife.** answer required***. The vehicle was placed in park with the engine running, the consumer exited the vehicle in which he thought his wife was going to join him, however a few minutes later, the consumer noticed his wife was not by his side and the vehicle was rolling in reverse and his wife was laying in front of the truck.

Reported at 11,625 miles, April 2004 CrashDeath

Consumer turned vehicle off and put it in park, got out, and walked to the back of vehicle, and it jumped out of park into reverse, knocking consumer down and rolled over him, killing the consumer. Reported by richard gatewood. Updated 04/17/06.

Reported at 7,000 miles, September 2004 CrashDeath

On august 29, 2016 I was driving my 2004 dodge truck on a highway when my front driver side tire suffered a complete tread separation. It seemed to just explode. There were no injuries, but a damage report was filled out by the highway patrol. This was a michelin ltx a/t2 tire with about 40,000 miles on it. The tires are 5 years old.these tires are warrantied for 60,000 miles or 6 years.

Reported at 110,000 miles, August 2016

Air condition wire plugin at steering column gets to hot and melted part of plug connection I had to have new wire run just for AC fan

Reported at 75,000 miles, July 2015

Other model years of the Ram 2500

Best and worst years for the Dodge Ram 2500