2011 Ford Edge backover prevention problems

To whom it may concern, I have a 2011 ford edge limited that I bought from shultz ford in wexford pa in 2014. I had wonderful customer service and couldn't ask for a better team to work with. [xxx] was a great salesman and treated me like I was his friend instead of a salesman. My experience was the best! In march of 2016, I was made aware of the apim module for my 2011 ford edge limited being extended from the original manufactures date.

The contact owns a 2011 Ford Edge. The contact stated when the vehicle was shifted into reverse(R), the rearview camera image was distorted. The contact stated that the failure was intermittent and that there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.