2012 Ford Edge wipers, windshield & visibility problems

Vehicle equipped with myford touch system. System controls heating/defrosting system. This system has failed to operate properly on multiple occasions. Ford motor company is aware of issue and has not corrected it. Ford should not be allowed to market vehicles that do not have properly functioning heating/defrosting controls. These vehicles are dangerous and the issue is well know by internet searches. People rely on vehicles to operate properly in winter conditions. This needs to be addressed.

Tl* the contact owns a 2012 ford edge. While the vehicle was stationary, the door ajar light remained illuminated and made a beeping noise. In addition, the shift to park and interior dome lights remained illuminated. The contact was not able to dim the warning lights. The contact also stated that the air conditioner continuously blew out hot air. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 26,000.