2021 Ford Escape body & structure problems

On XXX I was driving my 2021 Ford Escape for 10 minutes before I stopped at Sheetz gas station on [XXX]. I ran into the building to withdraw cash from the ATM leaving my fiance and dog in the car while it sat idle. Upon exiting the building about 30 seconds to a minute later, I witnessed smoke coming up from the hood of my car. My fiance and Dog quickly evacuated the car as we saw flames emerging. I ran inside to get assistance from the workers and they brought out fire extinguishers.

The contact owns a 2021 Ford Escape. The contact stated while attempting to close the front driver’s side door, but the door check arm was no longer attached to the door, preventing the door from closing securely. No warning light was illuminated. The contact took the vehicle to the dealer, but the vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.