2002 Ford Excursion problems
NHTSA has received 150 complaints about the 2002 Ford Excursion, and 25% of them involve engine. Next are tires (19%) and brakes (11%).
At a glance
- Complaints
- 150 filed with NHTSA
- Most reported
- Engine 25% of complaints
- Crashes and fires
- 18 and 9
- Injuries and deaths
- 11 and 0
- Typical mileage
- 65,000 miles 96 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 23 |
| 40k to 60k miles | 18 |
| 60k to 80k miles | 11 |
| 80k to 100k miles | 15 |
| 100k to 120k miles | 12 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 1 |
| 200k+ miles | 3 |
What the data shows
Of the 96 complaints that include odometer readings, half describe a problem before roughly 65,000 miles. For engine specifically, the median reported mileage is about 78,000 miles (30 complaints with mileage).
Safety-related details: 18 complaints mention a crash; 9 complaints mention a fire; 11 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 3rd most-complained-about out of 6 model years of the Ford Excursion with enough data (94 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
When applying accelerator pedal it will go to the floor intermittently, engine will not revv, and vehicle will not move forward. Vehicle was rearended after consumer was at a stop. Then, started to accelerate, and vehicle did not respond. Damage to vehicle unknown at this time. There were 6 injuries in accident.
The SUV truck was involved in a t-bone collision of 55 MPH and neither frontal air bags deployed. No one was transported to the local hospital, but the driver and passenger sustained minor injuries and the truck was totaled by the insurance company. The dealer was notified.
Front crash at 55 MPH, neither airbag deployed. No injuries, damage to vehicle unknown at this time. Consumer stated that one person from the other vehicle was injured.
While driving, the vehicle jerked and the ABS light illuminated. Also when braking, the vehicle went to the right.
Consumer received recall 03t 002 000 concerning firestone, steeltex a/t, lt265/75r16 load range d from the manufacturer on march 2004. Consumer was told by dealer and manufacturer that the tires needed were not available. It has been almost six months and consumer was constantly being told the same in 30 day increments.