2004 Ford Excursion problems
NHTSA has received 125 complaints about the 2004 Ford Excursion, and 23% of them involve engine. Next are electrical system (18%) and fuel system (10%).
At a glance
- Complaints
- 125 filed with NHTSA
- Most reported
- Engine 23% of complaints
- Crashes and fires
- 6 and 3
- Injuries and deaths
- 7 and 0
- Typical mileage
- 82,000 miles 100 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 25 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 23 |
| 100k to 120k miles | 13 |
| 120k to 140k miles | 5 |
| 140k to 160k miles | 5 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 2 |
| 200k+ miles | 3 |
What the data shows
Of the 100 complaints that include odometer readings, half describe a problem before roughly 82,000 miles. For engine specifically, the median reported mileage is about 74,000 miles (25 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 3 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 5th most-complained-about out of 6 model years of the Ford Excursion with enough data (73 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Dt: vehicle was involved n an accident due to brake failure. The ABS went out. When opened the hood for investigation the master cyclinder separted from the brake booster cylinder. No lock on bolt and the nut sheared itself off. Called ford and left message. Had to put new transmission at 16,000 miles as well. Had 2 mechanics look at this and suggested ford should take notice.
Tl*the contact owns a 2004 ford excursion. The central locking mechanism does not work properly. When the contact places the vehicle in drive, the doors are automatically supposed to lock. This does not occur. He has to manually unlock the doors when inside the passenger compartment. He replaced all of the door modules, but the failure persists. The vehicle has not been taken to the dealer for inspection. The failure mileage was 103,000 and current mileage was 106,000.
Tl* the contact owns a 2004 ford excursion. The contact was stopped at a light when the vehicle attempted to accelerate forward. The contact stated that the brakes were applied during the failure. The following day, the vehicle failed to start and was towed to an authorized dealer. The dealer advised him that the vehicle would need a new injection control pressure sensor and a fuel injection control module. The vehicle was not repaired.