2015 Ford Explorer exhaust system problems

Tl* the contact owned a 2015 ford explorer. While operating the vehicle, the driver fainted from carbon monoxide entering the vehicle. As a result, the driver crashed into two vehicles before stopping on the side of the road. The driver sustained back pains, which required medical attention. The insurance company towed the vehicle and deemed it destroyed. A police report was not filed. The vehicle was not diagnosed by a repair facility or a dealer.

The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, there were exhaust fumes inside the vehicle, causing the contact headaches and nausea, and the two grandkids were complaining about headaches as well. The vehicle was taken to an independent mechanic where it was determined to have a catalytic converter failure, which was repaired, but the fumes persisted.