2008 Ford F-150 body & structure problems

Tl*the contact owns a 2008 ford f-150. There are steps on the side of the vehicle that allow people to step onto them to see into the rear of the vehicle. While standing on the side step, it became loose and eventually fell off the vehicle. The contact lost his balance and fell onto the ground. He sustained swelling and bruised ribs due to the failure. He believes that the side steps need to be sturdier. The current and failure mileages were 4,800.

The contact owns a 2008 Ford F-150. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered that the sub frame had experienced severe rusting and corrosion. The contact was advised that the vehicle was unsafe to operate. The vehicle was not repaired. The manufacturer was notified of the failure put no assistance was provided. The local dealer was not contacted. The failure mileage was 32,000.