2016 Ford F-150 drivetrain & axles problems

The contact owns a 2016 Ford F-150. The contact stated while driving 55 MPH the vehicle shifted down on its own and slid, she hit the breaks, while going on a curve and could not control the vehicle, causing to run into a dirt pile. The front of the vehicle collided into a dirt pile on the side of a road. The vehicle came to a full stop after the collision. The air bags did not deploy. The vehicle was not towed. No lights were illuminated on the cluster panel before the collision. No police report was filed.

Tl* the contact owns a 2016 ford f-150. The contact stated that while driving 40 MPH, the vehicle downshifted to first gear with the check engine warning light illuminated. The vehicle was restarted and drove as designed. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 73,000.