2016 Ford F-150 wipers, windshield & visibility problems

Rear window spontaneously exploded on July 8th around 11:00am. My truck was parked and not driven for two days. The rear window exploded and shattered. The glass was everywhere, In the truck bed and all over the cab. The seats and carpet have shards of glass embedded in them. I called Tom Masano Ford in Shillington PA. Spoke to Lydia a service advisor. She told me that Ford would not cover the repair/replacement of the rear window. She stated that Ford would not take any responsibility for this safety issue.

The contact owns a 2016 Ford F-150. The contact stated that the sunroof failed to close properly causing rainwater to enter the vehicle while driving. The vehicle was taken to the local dealer who determined that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 90,000.