2011 GMC Acadia problems
NHTSA has received 373 complaints about the 2011 GMC Acadia, and 17% of them involve steering. Next are engine (15%) and electrical system (13%).
At a glance
- Complaints
- 373 filed with NHTSA
- Most reported
- Steering 17% of complaints
- Crashes and fires
- 10 and 12
- Injuries and deaths
- 11 and 0
- Typical mileage
- 70,000 miles 292 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 25 |
| 20k to 40k miles | 38 |
| 40k to 60k miles | 58 |
| 60k to 80k miles | 60 |
| 80k to 100k miles | 46 |
| 100k to 120k miles | 28 |
| 120k to 140k miles | 21 |
| 140k to 160k miles | 10 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 2 |
| 200k+ miles | 1 |
What the data shows
Of the 292 complaints that include odometer readings, half describe a problem before roughly 70,000 miles. For steering specifically, the median reported mileage is about 63,000 miles (54 complaints with mileage).
Safety-related details: 10 complaints mention a crash; 12 complaints mention a fire; 11 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 10th most-complained-about out of 19 model years of the GMC Acadia with enough data (218 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2011 GMC acadia. The contact stated that the front of the vehicle caught on fire as it tried to enter the interstate from a ramp. The contact and her passenger quickly exited the vehicle after she pulled off to the shoulder. The complete front of the vehicle was destroyed by the fire. A police report was filed and the contact was the only one transported to the emergency room and was given a cat scan.
Tl * the contact owns a 2011 GMC acadia. The contact was driving at an unknown speed when another vehicle crashed into the driver's door and front driver's side wheel. The air bags failed to deploy. A police report was filed. The contact and the passenger sustained neck and shoulder injuries that required medical attention. The vehicle was not repaired. The manufacturer stated that the parts for NHTSA campaign number: 14v118000 (air bags) were unavailable to perform the repair.
My wife and I were stopped waiting to make a left turn into service station, car behind me was also stopped, 3rd car back rear ended him who rear ended me. Because the head rest leans forward so much my wife upon impact began screaming then crying stating the back of her head hurt. After police arrived I took her to er than later to family doctor. Ct scan and mri both revealed she has brain concussion. Some days she spends all day in bed with bad pains in her head.
I was driving my 2011 GMC acadia and all of a sudden the car started to decelerate. I pulled over and turn the car off and then the car would not start again. I had it towed to the dealership. The dealership is saying there is an issue with the timing chain. The dealership said that the timing chain failed. Upon doing research, I see that this is a common issue with GMC models, especially the acadia model. The dealership is saying that the repair is going to cost me $7500.
The contact owns a 2011 GMC Acadia. The contact stated while driving 35 mph, she heard an abnormal noise from the rear passenger side tire. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.