Vehicle Data Hub

2020 GMC Acadia problems

NHTSA has received 173 complaints about the 2020 GMC Acadia, and 17% of them involve engine. Next are electrical system (16%) and drivetrain & axles (12%).

At a glance

Complaints
173 filed with NHTSA
Most reported
Engine 17% of complaints
Crashes and fires
10 and 0
Injuries and deaths
4 and 0
Typical mileage
10,000 miles 34 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2020 GMC Acadia Complaints by odometer reading in 20,000-mile steps. The median is about 10,000 miles. 0k to 20k miles: 22 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 10,000 miles
Based on 34 complaints that include mileage. 76% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles22
20k to 40k miles1
40k to 60k miles3
60k to 80k miles5
80k to 100k miles2
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 34 complaints that include odometer readings, half describe a problem before roughly 10,000 miles.

Safety-related details: 10 complaints mention a crash; 4 injuries reported. Its complaints are less severe on average than those of 80% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 13th most-complained-about out of 19 model years of the GMC Acadia with enough data (129 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The contact owns a 2020 GMC Acadia. The contact stated that she was rear-ended by another vehicle at a high rate of speed while attempting to make a left turn. As a result, the front passenger seat fractured. The air bags failed to deploy upon impact; the contact hit her head and was knocked unconscious during the incident. The contact was taken to the hospital by ambulance and was treated for a hematoma on her forehead above her right eye.

Reported at 10,000 miles, August 2021 CrashInjury

The ACADIA 2020 while in slow motion approaching my private condominium parking spot, accelerated autonomously and then slammed into the cement wall. Airbags deployed, no warning of collision, seriously damaged both car and cement wall. No bodily injuries. I researched the possible cause coded P2138 which involves the drive by wire sensors which connect the throttle pedal and the CPU that controls the mechanical throttle gas system.

June 2021 Crash

Driving along no issues, car says 60 miles to empty no fuel warning light or anything, when car just suddenly loses power, was able to get to side of road. Told me to restart engine, and it wouldnt fire back up. Put a gallon of gas in and it fired back up. Owned car for almost 3 weeks cant believe there was no indication fuel was apparently that low. 60 miles to empty should have been able to finish the 2 miles I had on my drive to work and to get gas.

Reported at 1,118 miles, January 2020

While in motion- blind spot sensors turn on when they should not and vice versa. Traction control has failed multiple times while driving. Predictive braking has activated improperly multiple times while driving. Cameras went out and then battery completely died. Was told fixing battery would fix vehicle. This has proven to be untrue. Vehicle is currently in for service for third time. Remains under warranty, as I have had it three months.

Reported at 3,300 miles, August 2020

Other model years of the Acadia

Best and worst years for the GMC Acadia