2023 Honda Pilot problems
Owners have filed 224 complaints with NHTSA about the 2023 Honda Pilot. Seat belts is the most reported problem area, at 15% of complaints. After that come electrical system (12%) and forward collision avoidance (11%).
At a glance
- Complaints
- 224 filed with NHTSA
- Most reported
- Seat belts 15% of complaints
- Crashes and fires
- 5 and 3
- Injuries and deaths
- 3 and 0
- Typical mileage
- 17,000 miles 18 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 11 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 18 complaints that report mileage, the typical (median) problem appeared at about 17,000 miles.
Safety-related details: 5 complaints mention a crash; 3 complaints mention a fire; 3 injuries reported. Its complaints are less severe on average than those of 84% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 12th most-complained-about out of 24 model years of the Honda Pilot with enough data (224 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
i was involved in a fairly significant accident at 55mph and another vehicle pulled out in front of us. Our Honda pilot had significant front and side damage on passenger side and not air bags deployed at all. This is and was alarming to us. So much so we did not feel safe in keeping the vehicle after the $26,000 repair. I did suffer minor injuries with my neck (surgery required and arm issues from hitting the door) Has this been noted in Honda Pilot models?
The contact owns a 2023 Honda Pilot. The contact stated that while the wife was reversing out of the driveway, the vehicle's glass sunroof suddenly exploded and shattered causing glass shards to fall into the cabin of the vehicle. During the failure, the driver sustained bruising and small lacerations to the neck and back area. The injuries did not require medical attention. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted.
Dear [NHTSA or Honda Customer Service], I am submitting this complaint to raise a serious safety concern regarding the automatic engine shutoff feature in my 2023 Honda Pilot EX-L. While parked and talking to the dealer, I left my vehicle running with the air conditioning on and my older children in the back seat. Despite the key being inside the car and the engine running, the vehicle shut off automatically after approximately 30 minutes, disabling the air conditioning without any clear warning.
The contact owns a 2023 Honda Pilot. The contact stated that while driving at approximately 20 MPH, there was an abnormally loud sound coming from the roof of the vehicle. The vehicle was parked, and the contact observed that the sunroof had shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,527.
The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. There was an abnormally loud grinding sound coming from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering system needed to be replaced. The vehicle was repaired but the failure persisted. Additionally, the contact stated that the driver's seat was moving whenever the brake pedal was depressed.