Vehicle Data Hub

2002 Jeep Grand Cherokee seats problems

91 complaints about seats have been filed for the 2002 Jeep Grand Cherokee, which is 5% of all its NHTSA complaints.

At a glance

Complaints
91 5% of this year's complaints
Typical mileage
98,000 miles 79 complaints with mileage
Crashes and fires
2 and 8
Injuries and deaths
7 and 0

Source: NHTSA owner complaints

When seats problems show up

Seats complaints by mileage, 2002 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 98,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 13 complaints 80k to 100k miles: 18 complaints 100k to 120k miles: 13 complaints 120k to 140k miles: 7 complaints 140k to 160k miles: 9 complaints 160k to 180k miles: 3 complaints 180k to 200k miles: 1 complaints 200k+ miles: 3 complaints 040k80k120k160k200k miles Typical: 98,000 miles
Based on 79 complaints that include mileage. 15% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles3
40k to 60k miles8
60k to 80k miles13
80k to 100k miles18
100k to 120k miles13
120k to 140k miles7
140k to 160k miles9
160k to 180k miles3
180k to 200k miles1
200k+ miles3

What the data shows

Of the 79 seats complaints that report mileage, the median is about 98,000 miles, and 15% were reported before 60,000 miles.

These complaints mention 2 crashes, 8 fires, 7 injuries.

What owners wrote

Tl* the contact owns a 2002 grand jeep cherokee. The driver-side heated seats burnt his legs. He took his vehicle to the dealer and was advised that his vehicle was excluded from recall # 09v117000 (seats:front assembly:seat heater/cooler). He then called the jeep manufacturer, but was not provided with any assistance. The failure mileage was 60,000. Updated 01/12/10 updated 01/14/10.

Reported at 60,000 miles, February 2009 FireInjury

Takata recall the seats stopped heating and got really hot in one spot I pulled the seat cover up and it burned a spot in me seat cover and foam underneath where the wire is run thru the seats it is on both the driver side and passenger side seats there is a recall on the heated seats on some models but not on mine but it could have burned me or my kids or could have caught the car on fire.

Reported at 210,000 miles, February 2016

Other problems reported for the 2002 Jeep Grand Cherokee

Seats problems in other years

Seats problems across all Jeep models